Overview
Job Title: Bank Officer
Job location: Mwanza
Ecobank
The key responsibilities:
- Process daily counter transactions for cash/cheque deposits/withdrawals to the appropriate accounts/customers.
- To handle and resolve any client concerns or complaints in a professional manner.
- To perform broad reconciliation and control activities, focusing on daily used suspense accounts.
- Preventing fraud and shortages, particularly those caused by customers/BOT, by ensuring that all currency sent to central cash/customers is properly counted.
- An alternative vault and ATM custodians.
- To sell and cross-selling bank goods during client contacts.
- To ensure compliance with the bank’s policies and standards, local laws and regulations, and bank controls and processes.
- The capacity to uncover gaps in customer transactions that could put the bank at risk.
- The ability to detect fraudulent transactions that may result in a loss to the bank.
- Provide excellent customer service to both existing and walk-in customers.
- To ensure compliance with operational risk management procedures such as KYC and anti-money laundering, as well as any other controls.
- Make sure that controls and procedures for “Know Your Customer for Customer Due.”
- The diligence was implemented to address money laundering prevention and compliance risks.
The Qualification and Experience:
- A diploma/bachelor’s degree in a business-related field of study, or comparable qualifications.
- A minimum of one year of experience in branch operations.
The application instructions:
If you are interested and meet the selection criteria, please submit your curriculum vitae no later than May 16th, 2025.
To: ETZ-RECRUITMENT@ecobank.com.
Only the shortlisted candidates will be contacted.
