Cash Management Operations Officer | Job at Standard Chartered – 2024

Overview

Job Title: Cash Management Operations Officer

The Job ID: 11787

The area of interest: Operations

Type of job: Regular employee

Style of work: Office working

Job location: Dar es Salaam

Standard Chartered

 

 

 

The key responsibilities:

The Strategy.

• To participate successfully in all operational and service-related elements to help the firm accomplish its planned objectives and so transition from turnaround to transformation.

 

The Business.

• To reach target targets, work closely with business stakeholders (RM, business heads, service team, and clients).
• Complete fairly sophisticated cash operations duties.
• To improve processes by implementing new ways of working, such as the agile technique, so that we can provide our clients with world-class products and services.

 

 

The Processes.

• To be responsible for the execution of CMO activities by ensuring that customer instructions are processed quickly and accurately in accordance with established processes and procedures so that the bank does not lose money, thereby increasing the bank’s profitability, reputation, and quality customer service.

 

 

The Risk management.

• Mitigate/manage and reduce risks in accordance with the bank’s risk framework criteria.
• When making business decisions, assess risk appropriately, paying special attention to the firm’s reputation and protecting the bank, its clients, and assets by driving compliance with applicable laws, rules, and regulations, adhering to policy, exercising sound ethical judgment in personal behavior, conduct, and business practices, and escalating, managing, and reporting control issues with transparency.

 

 

The Governance.

• Make sure proper governance control for all Cash management operational products.
• Be responsible for reviewing the effectiveness of the Group’s structures to provide effective governance, oversight, and controls in the business, as well as overseeing modifications in these areas as needed.
• An awareness and knowledge (understanding) of the regulatory framework under which the Group operates, as well as the regulatory needs and expectations of international and local regulatory organizations.

 

 

The Regulatory and Business Conduct.

• Exhibit excellent behavior and abide by the Group’s values and code of conduct.
• Accept personal responsibility for implementing the highest ethical standards, including regulatory and corporate conduct, throughout Standard Chartered Bank. This involves studying and ensuring that all applicable laws, rules, guidelines, and the Group Code of Conduct are followed in both text and spirit.
• To lead to achieving the results outlined in the Bank’s Conduct Principles: [Fair results for Clients; Effective Financial Markets; Financial Crime Compliance; and The Right Environment].
• The effectively and collaboratively identify, escalate, mitigate, and resolve risk, behavior, and compliance issues.

 

 

The key stakeholders.

• The internal Business Unit Heads, RM, Client Service Managers, Transactional Banking Team GBS, IT Team, and PSS Technical Support.
• The external clients, regulators (such as the Central Bank of Tanzania and the Tanzania Revenue Authority), and stakeholders from other financial institutions.

 

 

Additional (Other) responsibilities.

• To manage outsourced vendor contracts (both intragroup and external vendors).
• To participate in numerous technical initiatives, including regulatory projects involving cash management solutions.

 

 

The Skill and Experience:

• Data analytics.
• Anti-money laundering policies and procedures.
• Bank products.
• Customer interactions.
• Operational risk.

 

 

Concerning Standard Chartered:

Being a global bank, we are both agile enough to take action and significant enough to make an impact. We have been striving to improve the lives of our customers, communities, and one another for over 170 years. We confront the status quo, like a challenge, and look for fresh chances to improve and advance. We would want to speak with you if you are seeking a meaningful job and would like to work for a bank that is changing the world. We are eager to see what capabilities you can provide, and you can rely on us to celebrate your special abilities.

Our purpose, to generate commerce and prosperity via our distinctive diversity, and our brand promise, to be here for good, are realized by how we all practice our valued behaviors. When you work with us, you’ll see how much we embrace diversity and encourage inclusion.

 

 

All Together we:

• Do the right thing, be forceful, challenge one another, and live with integrity, all while keeping the customer at the center of everything we do.
• Don’t (never) stop seeking to develop and innovate, keeping things simple and learning from both successes and failures.
• We are better together; we can be ourselves, be inclusive, see the good in others, and collaborate to build for the long term.

 

 

What we provide (offer):

In accordance with our Fair Pay Charter, we provide a competitive wage and benefits package to promote your emotional, physical, financial, and social well-being.

• The core bank funding for retirement savings, medical, and life insurance, with flexible and optional benefits provided in some areas.
• The Time off includes annual leave, parental/maternity leave (20 weeks), sabbatical (12 months maximum), and volunteering leave (3 days), as well as the global minimum for annual and public holidays, which is 30 days.
• The flexible working arrangements centered on home and office locations, with adaptable work schedules.
• The proactive wellbeing support through unmind, a market-leading digital wellbeing platform, offers proactive wellbeing support, as well as resilience and other human skill development courses, a global Employee Assistance Program, sick leave, mental health first-aiders, and a variety of self-help toolkits.
• A culture of continuous learning to support your development, including opportunities to reskill and upskill, as well as access to physical, virtual, and digital learning resources.
• Be a part of an inclusive and values-driven organization that embraces and celebrates our unique variety across teams, business divisions, and regions means that everyone feels appreciated and can reach their full potential.