Overview

Job Title: Head of Collection

Location of Job: Dar es Salaam

The experience required: 5+ years

The reporting line: Chief Operating Officer

INOI Finance Tanzania Limited

 

 

An Overview Position:

The Head of Collection will drive initiatives to recover outstanding payments while maintaining positive customer relationships. This role requires excellent leadership, strategic planning, and a thorough understanding of financial regulations and debt recovery processes.

 

 

The key responsibilities:

  • Create and implement collection methods to maximize the recovery of outstanding debts.
  • To lead and supervise the collecting crew, offering advice and support.
  • Track/ monitor and analyze collection performance metrics, adjusting as needed.
  • To ensure compliance with all applicable financial regulations and legislation.
  • To negotiate payment terms and settlements with clients and external partners.
  • Keep precise records of all collecting actions and communications.
  • To collaborate with other departments to resolve billing problems and customer service concerns.
  • Create and manage policies and procedures for the collecting department.
  • To provide senior management with regular reports and updates on collection performance and problems.

 

The important Skills:

  • Financial analysis.
  • Debt recovery.
  • Leadership.
  • Negotiation.
  • Data analysis.
  • Strategic planning.
  • Microsoft Office suite.

 

The Qualifications:

  • An Education: Bachelor’s degree in finance, business administration, or a closely related discipline.

 

How to apply:

The interested candidates should send their CV to angelo.machibya@inoifinance.co.tz by February 25th, 2025.

On the letterhead of your email, indicate the position for which you are applying.