Overview

Position Title: Head of IT

ASA Microfinance (Tanzania) Limited

 

ASA Microfinance (Tanzania) Limited, also known as “ASA Tanzania,” is a division of ASA International Group pic, also known as “ASA International” or “the Group.” The Group is one of the biggest international microfinance organizations, providing low-income, mostly female, entrepreneurs in Africa and the aeronautical industry with socially conscious financial services.

In India, Pakistan, the Philippines, Sri Nigeria, Ghana, Tanzania, Uganda, Kenya, Rwanda, Myanmar, Zambia, and Sierra Leone, ASA International owns and runs microfinance institutions, including deposit-taking microfinance banks. With its headquarters located in Amsterdam, The Netherlands, Dhaka, Bangladesh, the Group is listed on the London Stock Exchange’s main market as a premium company.

Enhancing financial inclusion and promoting social and economic development in the communities it serves are at the heart of ASA International’s purpose. As of December 31, 2023, the Group has over 2,000 branch offices and oversees a gross loan portfolio of over USD 369 million. Serving 2.3 million clients globally, ASA International employs approximately 13,400 people.

 

Role description and duties:

The strategic development, execution, and administration of the organization’s information technology management information systems will fall under the purview of the Head of IT & MIS.

A proactive leader with in-depth knowledge of both technical advancements and microfinance operations is needed for the position. Principal duties consist of:

Planning Strategically:

  • Create and implement an IT and MIS strategy that is in line with the overarching aims and objectives of the company.
  • Find ways to use data analytics and technology in microfinance operations to enhance customer satisfaction, scalability, and efficiency.
  • Keep up with new developments in technology and industry trends to spur creativity and gain a competitive edge.

Management of IT Infrastructure:

  • In charge of the planning, development, and upkeep of a reliable IT infrastructure that includes networks, security systems, hardware, and software.
  • Assure IT systems’ dependability, accessibility, and security to enable continuous corporate operations.
  • To protect data integrity and privacy, establish and enforce IT rules, processes, and best practices.

Information systems for management (MIS):

  • Take the lead in creating and improving MIS systems to help the organization as a whole make data-driven decisions.
  • Work together with stakeholders to specify reporting specifications and guarantee the correct and timely supply of management data.
  • Use dashboards and analytics tools to track organizational performance and keep an eye on key performance indicators.

Management of Vendors:

  • To guarantee high-quality service delivery and economical solutions, manage connections with IT vendors, service providers, and consultants.
  • To maximize value for the company, assess and negotiate pricing terms, service level agreements, and contracts.
  • Keep an eye on vendor performance and adherence to agreed-upon terms.

Group Headship:

  • Assemble, train, and guide a top-notch IT & MIS team that can produce outcomes in a hectic setting.
  • Encourage the department to have a collaborative, innovative, and ongoing learning environment.
  • Assist team members in adhering to organizational goals by exercising leadership and providing direction.

Qualifications:

  • A bachelor’s degree in business administration, information technology, computer science, or a similar discipline.
  • A master’s degree will be beneficial.
  • Verified Ten years of experience, ideally in the financial services or microfinance industries, in a leadership position managing IT and MIS operations.
  • Strong technical background in database administration, software development, cybersecurity, and IT infrastructure management.
  • Familiarity with business intelligence software, data analytics tools, and MIS platforms.
  • Outstanding interpersonal, stakeholder management, and communication abilities.
  • A love for using data and technology to promote operational excellence and corporate expansion.

Workplace:

  • As a member of the Tanzanian team, you will have the chance to work together with colleagues in Asia and Africa.

Line of reporting:

  • The Chief Executive Officer (CEO) will receive reports from the Head of IT & MIS.

Pay (Salary):

  • Market-consistent pay and work arrangements.

 

How to Submit an Application:

If you believe you are a good fit for the aforementioned position, please apply to recruitment@asatanzania.co.tz with a current resume and cover letter (see requirements). Alternatively, you can drop off your application at our head office, which is located at Plot No.87, Msese Street, Kinondoni Road, Dar es Salaam, before 1700 HRS on July 31, 2024.

General specifications for all post applicants:

  • Cover letter.
  • Curriculum Vitae including three referees’ postal and phone numbers, as well as information on their job experience and talents.
  • One passport-sized photo is included with the CV.

Kindly Note: Only complete applications (CV and cover letter) will be taken into consideration, and calls will only be made to the candidates who make the short list. Please do not phone us to inquire about the progress of your application; we will get in touch. There will be no acceptance of allowances for interviews.

Our values are diversity and inclusivity. Everyone is therefore cordially encouraged to apply, irrespective of gender, background, ethnicity, age, or religion.

To apply for this job email your details to recruitment@asatanzania.co.tz.