Head of Operations and ICT | Job at Tanzania Securities Limited – 2024

Overview

Job Title: Head of Operations and ICT

Job location: Dar es Salaam

Tanzania Securities Limited

 

 

 

The TSL Group is a collection of specialist financial services firms.

 

 

The Company Background:

The Capital Markets and Securities Authority of Tanzania (CMSA) has licensed Tanzania Securities LTD as a broker-dealer and investment adviser. TSL is also a Licensed Dealing Member (LDM) of the Dar es Salaam Stock Exchange (DSE) and an authorized primary and secondary dealer of government securities such as Treasury Bills and Treasury Bonds. Tanzania Securities is a registered Central Depository Participant (CDP) with the Bank of Tanzania.

 

 

Job Summary of the Job:

Manage and coordinate TSL’s business operating environment by establishing rules, processes, and workflows that are responsive to business excellence, promote a positive corporate culture, and correspond with the company’s mission. The incumbent will also be in charge of managing TSL’s information and communication technology agenda, which includes infrastructure, systems, and services, and will collaborate closely with senior management to implement the Company’s ICT strategy and maintain technology solutions to support business operations while improving efficiency and productivity.

As a key part of the senior management team reporting to the CEO, the incumbent will play an important role in the process reengineering required to improve the organization’s efficiency and service delivery.

 

 

The key responsibilities:

Operations:

• To maintain maximum operating efficiencies, oversee the company’s daily operations as well as the work of all departments and divisions.
• Collaborate closely with the TSL senior management team to develop, implement, and roll out strategies for operational procedures, internal infrastructures, reporting systems, and business policies that promote growth, profitability, and efficiencies within the organization.
• To drive the company’s operational and financial results while collaborating closely with the Head of Finance, CEO, and other key executive team members.
• Create useful methods to assess the efficiency and efficacy of internal processes.
• To foster a growth-oriented, optimistic, and supportive environment while requiring staff to follow corporate policies, procedures, and guidelines.
• Do a regularl assess the overall performance and efficiency of the firm by obtaining, evaluating, and interpreting data and metrics, as well as developing plans to enhance relevant key performance indicators.
• Make a review financial data and alter operating budgets to increase profitability.
• Collaborate with the Head of Finance to deliver positive financial results in sales, profitability, cash flow, systems, reporting, and controls.
• Create and manage operational and project-based budgets to ensure that the company’s resources are used best to fulfill established targets and support commercial and financial success.
• To Act as the company’s primary adviser on all operational matters and stay up to date on the latest developments to ensure the company’s competitive position in the marketplace.

 

 

To direct coordination between departments to find opportunities for future improvement.

 

The Information communication technology (ICT):

• Create and implement a comprehensive ICT plan that is consistent with the TSL’s overall objectives and long-term vision.
• To collaborate with senior management on technology priorities and investment decisions.
• To oversee the design, implementation, and management of the TSL’s technical infrastructure, which includes networks, servers, databases, and communication systems.
• Make sure the availability, integrity, and security of all TSL ICT systems and data by implementing comprehensive backup, disaster recovery, and cybersecurity procedures.
• To evaluate and offer technology solutions that address the TSL’s operational demands while increasing efficiency.
• Create and implement IT rules, procedures, and standards to guarantee compliance with regulations and industry best practices.
• Set up and monitor service-level agreements (SLAs) with internal stakeholders and external vendors.
• Perform frequent audits and assessments to identify and mitigate any risks and vulnerabilities.
• To oversee the design, execution, and monitoring of ICT projects to ensure they are delivered on time, under budget, and in accordance with stakeholder needs.
• To coordinate with internal departments and external vendors to ensure a smooth project implementation.
• To conduct post-project evaluations to identify key learnings and opportunities for improvement.
• To manage connections with technology vendors and service providers, which include contract negotiations, performance monitoring, and problem resolution.
• To evaluate vendor offers and solutions to ensure they meet the TSL’s needs and deliver value for money.
• Create and manage the ICT budget, ensuring that resources are distributed efficiently and in line with strategic priorities.
• To monitor and control ICT spending, submitting frequent reports and analyses to senior management.
• To identify cost-cutting opportunities and optimise ICT investments.

 

 

 

The required skills, abilities, and competencies:

• Strong leadership and team management skills, as well as the ability to inspire and motivate team members.
• An excellent interpersonal and communication abilities, including the ability to effectively convey difficult technical concepts to non-technical stakeholders.
• Problem-solving abilities and Critical thinker.
• The excellent organizational and leadership capabilities.
• An excellent analytical abilities and performance/operational metrics.
• The ability to plan strategically.
• A proficient in new technological applications.

 

 

The Qualifications and Experience:

• A bachelor’s degree (BSc/BA) in Business Administration, Information Technology, Computer Science, or a related subject.
• A MSc/MBA is a bonus.
• Five to Ten (5-10) years of executive operational experience is necessary.
• A proven expertise in process reengineering, project management, or roles with a related focus.
• Knowledge (understanding) of other functions, such as human resources, finance, and marketing.
• Proven ability in strategic planning and business development.

 

 

The mode of application:

Please apply using the following link: https://forms.gle/3CDoG5XC5rWwicKS8, no later than October 26, 2024.

 

Only the shortlisted candidates will be contacted.

Female candidates are strongly encouraged to apply.