Overview

Post Title: IT and Digital Marketing Officer

Job location: Dar es Salaam

Date advertised: 16th May, 2025

Serene Microfinance Limited

 

 

 

The Serene Microfinance Limited has been a developing and increasing organization since its inception, providing financial solutions to numerous individuals and corporations. Serene Microfinance Ltd stands out as a good example because of its unique contribution to reaching different types of consumers in Tanzania with micro-loans, having operations in several parts of Dar es Salaam City and surrounding regions.

The Serene Microfinance LTD is looking for a skilled IT and Digital Marketing Officer in Dar es Salaam to help streamline operations.

 

 

The General Responsibilities:

Provide a professional service by providing continuous help for IT concerns, graphic design, website and social media account management, and digital promotion and marketing of Microfinance products and photos.

 

 

THE SPECIFIC JOB DESCRIPTIONS:

  • To examine user problems, identify their causes, and propose potential remedies.
  • Monitor Saver and all operating systems used by the Microfinance.
  • Install, configure, and maintain personal computers, workstations, network cabling, and other associated equipment and devices.
  • Create user accounts for employees to access the Microfinance network and lending system.
  • Keep track of all users’ problems and faults, as well as the procedures required to resolve them.
  • Maintain the safety and security of IT systems and equipment.
  • To use computers and auxiliary equipment such as printers and disc drives.
  • Prepare equipment for operation and monitor the equipment and communication network while it is in operation.
  • Perform little debugging and report any discrepancies.
  • Recognize and report major equipment malfunctions to the proper persons.
  • To respond to technical inquiries from users, departments, and units.
  • Creating, implementing, and monitoring a digital marketing plan, as well as devising marketing strategies and communication approaches.
  • To conduct internet marketing and promote Microfinance’s brand image.
  • To conduct regular market assessments of significant competitors’ marketing campaigns, product offers, and customer service strategies.
  • To monitor microfinance marketing innovations for new ideas and techniques.
  • The standardization of the microfinance image Designing marketing products such as flyers, brochures, ID cards, and business cards.
  • To use digital marketing to promote Microfinance goods and maintain the Microfinance image.
  • Be abreast of forthcoming Microfinance events and ensure that photographs and arrangements are carried out effectively and efficiently.
  • To perform any related duties as given by his superiors.

 

 

THE QUALIFICATIONS AND COMPETITIONS:

  • Requirements include a degree in computer science, information technology, information systems, or similar qualifications from a recognized institution.
  • Applicant should be a Tanzanian citizen under the age of 40.
  • A team player with excellent integrity.
  • The excellent communication, interpersonal, and organizational abilities.
  • Capable of working under pressure and in a multi-tasking scenario.
  • The ability to work under minimal supervision.
  • A previous working experience in a financial institution.

 

 

The Reporting Relationship:

  • The IT Officer will report to the Ang. General Manager.

 

 

THE APPLICATION DEADLINES:

Please submit your application, along with academic certificates (photocopies) and a full CV containing the names and contact information for three (3) referees, to the address below in one PDF file by May 21, 2025. All late applications will not be handled.

 

 

THE APPLICATION ADDRESS:

All applications should be delivered via email, addressed to:

The Human Resources and Administration Manager,

Serene Microfinance Ltd, P.O. Box 33813,

Mikocheni B, Dar Es Salaam.

Email: recruitment@serenemicrofinance.co.tz.

 

 

TAKE NOTE: Only the shortlisted candidates will be contacted.

 

“Serene Microfinance is an equal employment opportunity company. Both Men and Women are invited to apply”.