Overview
Job Title: IT Business Solutions Analyst
The Job ID: 97897
The level of professional: Experienced
Type of contract: Permanent
The area of professional: Information Technology
Job location: Dar es Salaam
Japan Tobacco International (JTI)
At JTI, we celebrate differences and believe that everyone belongs. 46,000 people from all around the world are constantly creating their own success stories with us. JTI’s employees are 83% satisfied with their jobs.
To make a difference with us, simply bring your human best.
What will your narrative be? Apply today!
Learn more at jti.com.
The Purpose:
You will serve as the primary point of contact for the business community. You will be in charge of doing an initial assessment of the technology requirements for each business function. You will collaborate with business power users to ensure that IT change requests supporting Market/Factory’s development and transformation objectives are consistent with strategic priorities and JTI’s IT change management procedures. You will give the support required to successfully complete the business needs analysis, solution evaluation, and selection while adhering to JTI IT and Corporate governance standards.
The Responsibilities:
Business Relationship Management:
- To develop solid relationships and collaborate closely with the business community, leveraging commercial knowledge to drive the assessment of specific technology requirements that will allow respective business functions to meet ASP targets.
- To communicate findings to the IT Business Solutions Manager to verify they are in line with stated business priorities.
Business Transformation/Change Management
- Proactively seeks possible business enhancements and assists designated business power users in formally submitting the necessary IT change requests to support these business transformation projects, assuring compliance with JTI’s IT change management procedure.
Business Analysis
- Make sure that extensive functional and technical analyses of business transformation and change activities are completed through proactive business involvement.
- Be responsible for completing appropriate documentation and adhering to JTI quality requirements.
- Collect and transform business needs to technical requirements.
Solution Design, Delivery, and Project Management.
- Offer coordination assistance throughout the solution evaluation and selection process.
Security, Business continuity, Compliance, and Governance
- Stay current on business initiatives that require technology deployment by collaborating with the IT user community and ensuring that IT is involved from the start.
Supplier Management (Internal and External)
- Build strong working connections with all internal IT service providers (e.g., BTS Teams).
- To provide the essential assistance in selecting suitable third-party IT suppliers for solution delivery.
The Requirements:
- A university degree in computer or technical science.
- 2+ years of experience in the IT field.
- Preferred background: job experience in global corporations.
- Good understanding of business and related processes in the FMCG industry.
- Fluent in English.
- Experience with at least two of the following emerging technological trends:
- Mobile app development.
- Cloud SaaS solutions.
- The digital approach to market.
- New generation business intelligence solutions (e.g., Tableau, Qlik, MS Power BI, Tibco, Spotfire).
- Experience with business requirement analysis.
- Effective communication abilities.
What To Expect:
- Expect well-being programs, flexible work arrangements, possibilities for advancement, and exceptional perks, including a unique family leave policy. For further information on local policies, contact the Talent Advisor.
Are you prepared to join us? Create your success narrative at JTI. Apply today!
Next steps:
If you are selected, please expect the following within 1-3 weeks of the job posting closing: phone screening with a Talent Advisor, assessment tests, interviews, and an offer. Each stage is eliminatory and may change depending on the role type.
JTI strives to foster a diverse and inclusive work environment. As an equal opportunity workplace, we welcome candidates from all backgrounds. Please let us know if you require any specific assistance, different formats, or other access requirements.
