Overview
Job Title: IT Officer
Work location: Arusha
The School of St. Jude
We are searching for competent and passionate Officers in IT.
Are you interested in working with one of Africa’s top charities? Are you a tech savvy individual with a desire to make a difference? Are you willing to contribute your IT experience to philanthropic efforts in Africa? Does it sound like we’re talking about you? Then continue reading!
About us.
The School of St Jude is a pioneering force in philanthropic education in Africa. Every year, we provide free, high-quality education to 1,800 students, access higher education for hundreds of graduates, and quality teachers to over 20,000 government school pupils. St Jude’s is supported by wonderful donors from all over the world who enable us to fulfill our purpose of providing brilliant, disadvantaged Tanzanian kids with free, high-quality education.
Who are you?
- A detail-oriented person with a strong problem-solving approach.
- An excellent written and verbal communication abilities.
- The ability to operate under pressure and manage various jobs effectively.
- Passionate in keeping up with the newest technology developments and advancements in the IT field.
- The ability to quickly grasp new technology and concepts.
- Excellent customer service, interpersonal, and communication abilities.
- You fall asleep at night fantasizing of optimizing systems and improving cyber security measures.
What You’ll Do:
- To serve as the organization’s second point of contact for information technology support.
- To perform regular maintenance and troubleshooting on hardware, software, and network systems.
- To provide technical support to end users and rapidly resolve IT-related issues.
- To collaborate with internal teams on IT projects and upgrades.
- To monitor and maintain IT security systems and procedures.
- To assist in developing and executing IT infrastructure enhancements to increase efficiency and productivity.
- To foster positive working connections among team members and stakeholders.
- To meet Key Performance Indicators (KPIs) such as project timelines and quality requirements.
- To plan and implement strategies to attain project goals efficiently.
- To ensure excellent communication and collaboration throughout the project lifetime.
What are we looking for?
- A bachelor’s degree in computer science, information technology, computer engineering, or a closely related discipline.
- A minimum of two to three years of experience in IT support or a related function is required.
- A proficiency with Microsoft operating systems, Linux, network protocols and troubleshooting, report writing, hardware troubleshooting, and IT security principles and frameworks.
- Excellent analytical and problem-solving skills.
- A proactive and innovative thinker.
- To demonstrate the ability to operate both alone and as part of a team, while adhering to high standards of professionalism and confidentiality.
- Passionate about technology.
- Has strong networking, computer software, and hardware troubleshooting skills.
Why us?
- The opportunity to apply your skills and knowledge to combat poverty through education and make a good difference in Tanzania.
- To join a flexible and friendly community of both international and local employees.
- Numerous prospects for career advancement and development.
- The mid-morning tea and lunch (on working days).
Are you interested?
To send your cover letter and an updated Curriculum Vitae to recruitment@schoolofstjude.co.tz (subject line MUST include the reference number: TSOSJ/HR/IT/01/03/25).
The applications close on April 21, 2025. Only shortlisted candidates will be contacted.
THE DISCLAIMER:
Please be aware of fraudulent activities in job advertisements and the recruitment process. The St. Jude School does not request payment at any stage of the recruitment process, including the offer stage. Any payment requests should be refused and reported to local law enforcement authorities for proper action
