Overview

Job Title: Quality Assurance – Microfinance Manager

Work location: Dar es Salaam

Maendeleo Bank PIc

 

 

The Maendeleo Bank PIc began operations in September 2013 as a Regional Bank, with its headquarters located at Luther House, Sokoine Drive, Dar es Salaam. The bank has four locations and approximately 1,300 agents throughout the country. It is Tanzania’s first bank to be listed on the Dar es Salaam Stock Exchange (DSE) since its formation under the Enterprise Growth Market (EGM) window. In order to expand and strengthen its operations, the Bank seeks self-motivated, results-oriented, and appropriately qualified candidates to fill the following positions.

 

 

The Job Summary:

The Quality Assurance — Microfinance Manager will be in charge of developing, implementing, and monitoring quality control systems for microfinance goods and services. This position ensures that all financial products, services, and operations adhere to regulatory standards and internal quality norms. The manager will work with cross-functional teams to develop quality improvement projects, evaluate customer input, and ensure efficient delivery service.

 

 

The key responsibilities:

  • Visits to a small number of consumers before and after distribution.
  • To control the movement of microfinance loan products to NPL.
  • Targeting a 1% reduction in nonperforming loans (NPL) for microfinance loans.
  • Training on loan monitoring and recovery for microfinance loans.
  • Carry out/ perform any other duties as given by higher authority.

 

 

The minimum qualifications and experience are required:

A holder of a bachelor’s degree in a business-related field and at least 5 years of experience in the Credit Administration function. Experience with IFRS 9, Bankers Ream as a Core Banking System, knowledge of bank products, and a master’s degree will be advantageous.

 

 

THE REMUNERATION:

This position offers a competitive salary and benefits package commensurate with the qualities and expertise of successful candidates.

 

 

The mode of application:

Applications are addressed to:

The Managing Director,

Maendeleo Bank Plc

P.O. Box 216, Luther House

Dar es Salaam.

 

 

Enclosing updated curriculum vitae (CV) and full contacts (address and phone numbers), and should be delivered on or before February 24, 2025, at or before 17.00 hours via email: hr@maendeleobank.co.tz. The subject of the email SHOULD be the title of the position applied for.