Overview
Job Title: Regional Business Solutions Specialist – M-Pesa
Job Type: Full time
Type of Contract: Permanent
Vodacom
At the Vodacom, we are working hard to create a better future. A more interconnected, inclusive, and sustainable world. As a dynamic global community, our human spirit, combined with technology, enables us to accomplish this.
We challenge and innovate to connect people, businesses, and communities around the world. We are motivated by delighting our consumers and winning their loyalty, so we experiment, learn quickly, and work together to complete tasks.
With us, you can be completely yourself and belong, share inspiration, seize new possibilities, thrive, and make a genuine impact.
The Role Purpose:
- The overall responsibility for actively pushing sales and acceptance of business solutions at the regional level.
- To drive and manage M-Pesa Business regional service management, including training and business support.
- To manage M-Pesa Business’s regional customer projects.
- To monitor M-Pesa’s regional performance and cross-sell M-Pesa products.
The key Accountabilities:
- The overall, responsible for driving M-Pesa Business regional accounts.
- To manage service delivery to regional accounts and cross-sell additional M-Pesa products.
- Encourage the acceleration of regional performance and revenue growth initiatives.
- To manage M-Pesa Business regional projects for new and existing customers.
- To initiate and carry out comprehensive new training and re-training for regional business accounts.
- Be responsible for reactivating dormant, dropper, and stopper regional business accounts.
- Collaborate/ working closely with the champion sales team to explore new growth opportunities.
The Core Competencies, Knowledge, and Experience:
- The strong business acumen and project management skills.
- The strong sales and negotiating skills.
- Excellent stakeholder management skills.
- The excellent communication and reporting abilities.
- Capable of challenging the status quo.
The Must have technical or professional qualifications:
- Three (3) or more years of industrial or functional experience.
- A bachelor’s degree in business administration, economics, actuarial science, or marketing, or an equivalent qualification.
- The analytic skills.
- Develop and maintain relationships with key stakeholders throughout the value chain.
- Telecommunications experience would be beneficial.
- Project expertise and experience would be beneficial.
The key Performance Indicators:
- The sales Growth and Business Acquisition.
- The end-to-end execution of the M-Pesa concept for firms acquired from the regions.
- The quality support and stakeholder alignment.
Are you concerned that you may not satisfy all of the desired criteria exactly? At Vodafone, we are committed about Inclusion for All and building a workplace where everyone can thrive, regardless of personal or professional backgrounds. If you’re interested in this role but your experience doesn’t exactly match every aspect of the job description, we encourage you to apply since you could be the best candidate for this or another career, and our recruitment staff can help you see how your talents fit in.
What is in it for you?
We need/ want you to be happy and fulfilled at work without sacrificing the things in life that are important to you. There are numerous ways we assist this, including hybrid working arrangements and extensive parental leave.
Along with a number of other fantastic advantages, you will also receive four Spirit Days year to concentrate on your own growth and well-being.
About us/ Who we are:
Vodafone, one of the top telecom providers in Europe and Africa, may be familiar to you. However, you might be surprised to learn that we are always investing in innovative technologies to make the lives of millions of consumers, businesses, and individuals worldwide better, paving the way for a brighter future for everybody.
As a member/ part of our global family, whether Vodafone, Vodacom, or _VOIS, you’ll feel a sense of accomplishment and purpose as you contribute to our innovative culture. We strive for equality of opportunity and inclusion for all candidates through our employment policies and procedures. We value and celebrate diversity and inclusivity in the workplace, and we will not tolerate any form of discrimination, including but not limited to race, color, age, veteran status, gender identification, sexual orientation, pregnancy, ethnicity, disability, religion, political affiliation, trade union membership, nationality, indigenous status, medical condition, HIV status, social origin, cultural background, social or marital status.
Together we can.
The Commitment from Vodacom:
The Vodacom is dedicated to attracting, developing, and retaining the best employees by providing a flexible, stimulating, and inclusive environment where talent is truly recognized, nurtured, and rewarded. We believe that diversity is critical to our company’s success, and we are dedicated to fostering an inclusive work environment that respects, honors, celebrates, and capitalizes on people’s individual characteristics; we are not simply international, but also multicultural. At Vodacom, you will have access to our great flexible benefits scheme, as you would expect from a global corporation.
