Overview
Job Title: Relationship Officer
Job vacancies: 2
Answers to/ reports to: Branch Manager
Work location: Dar es Salaam and Mwanza.
Letshego
Job Purpose:
to be in charge of selling and servicing Bank products to the target markets as specified in the business plan for the branch.
Main Responsibilities:
- Implementing the branch sales approach will help the bank’s business grow.
- Process high-quality loans by making sure that the company’s standards and processes are followed.
- Create sales reports on a weekly and monthly basis.
- Develop a rapport with the pertinent parties to expand Letshego Faidika Bank’s operations.
- Sells products on behalf of the bank online.
- To keep your consumer base, provide exceptional customer service.
- Evaluates consumer responses to policies and procedures in order to find areas where processes might be improved.
- Expand your portfolio of deposits.
- Credit Quality control for portfolios.
- As per the branch’s aim, sell insurance products.
Thinking Requirements and Complexity of Work:
- Awareness of other cultures and the capacity to communicate with people at all levels in the Group, in the government, in society, and in business in general.
- Prompt handling of inquiries and grievances.
- Sales of Products/Net Payouts.
- Client contentment with goods and services.
- Maintain and Expand Your Clientele.
Experience and Knowledge Needed for the Position:
- A bachelor’s degree in an equivalent discipline, such as marketing, accounting, banking and finance, business administration, or economics.
- Two years or more of experience in a senior sales and product role in a financial institution, ideally a bank.
- Strong grasp of analytics and customer insights.
- Recognizing the lifecycle and management of products and customers.
How to Submit an Application
Interested and qualified candidates should send their resume and application to TZ.Human.Resources@letshego.co.tz by September 13, 2024, at the latest, along with a statement of why they are the best match for the role.
Disclaimer: Not all of the obligations and duties that come with the job are included in this advertisement.
Only those who have been shortlisted will be contacted.
To apply for this job email your details to TZ.Human.Resources@letshego.co.tz.