Overview

Job Title: Relationship Officer – 2 Posts

Work location: Dar es Salaam

DigiPesa Credit Limited

 

 

About DigiPesa Credit Limited:

The DigiPesa Credit Limited is a renowned microfinance institution that offers innovative and affordable financial solutions to underprivileged populations. We are committed to promoting financial inclusion and providing our clients with the tools they need to achieve economic stability and progress.

 

 

The Job Overview:

We are seeking two dedicated Relationship Officers to join our team. The Relationship Officer will be in charge of building and maintaining solid client connections, expediting loan applications, and pushing our financial products to fulfill sales targets. This role allows you to interact closely with clients and contribute to the expansion of DigiPesa Credit Limited.

 

 

Main responsibilities:

  • Establish and maintain relationships with both new and existing clients.
  • To assist clients with loan applications, ensuring that all necessary documents is completed correctly.
  • To promote DigiPesa Credit Limited’s products and services to achieve sales targets.
  • Provide excellent customer service and handle clients’ questions and concerns.
  • To collaborate with the Sales & Operations Manager and other team members to accelerate business growth.
  • The regularly visit clients to maintain ties and offer financial advise.

 

 

The required Qualifications & Experience:

  • A bachelor’s or diploma-level degree in business administration, marketing, finance, or a related discipline.
  • Having expertise in customer service, sales, or relationship management is advantageous.
  • Outstanding communication, negotiating, and interpersonal abilities.
  • Capable of working both independently and collaboratively.
  • Excellent organizational and time management skills.
  • A strong desire to provide excellent customer service and meet targets.

 

 

How to submit an application:

All the interested applicants should send their applications, including a résumé and cover letter, to hr@digipesa.co.tz by April 19, 2025. Please identify the position you are applying for in the email’s subject line.

The DigiPesa Credit Limited is an equal opportunity employer. We urge individuals from diverse backgrounds to apply.