Overview
Job Title: Relationship Officer
Work location: Dar es Salaam
Platinum Credit Limited
The Platinum Credit Limited is a credit-only microfinance company licensed in Tanzania under the Company’s Act.
The Basic Job Functions:
- To ensure that the portfolio performs within the company’s approved limitations.
- To ensure that conversions from pre-banking, demand, and repossession buckets are within the company’s permissible limitations.
- To ensure customer retention.
- To address consumer issues or complaints.
- Support all other departmental and company functions.
- Ensure that all new clients are successfully onboarded within three days of allocation.
- Make sure that payments are completed on schedule and in accordance with corporate policies.
- Maintain consistent and frequent communication with clients, providing comprehensive, clear account information and guidance.
- Create weekly portfolio performance reports.
- The daily conversion reports.
- To report on major discoveries, issues, and concerns as they occur.
The Job Qualifications & Experience:
- A diploma in Business Administration or a business-related area.
- A minimum of two (2) years of experience in sales and marketing.
- Proficient in computer applications.
The additional attributes:
- Effective communication abilities.
- Excellent at calculations.
- Understanding of Microsoft Office programs.
- Effective time management abilities.
The application Mode:
The qualifying candidates must provide their CV and cover letter, together with all academic certifications.
All the applications must be submitted electronically through the email address careers@platinumcredit.co.tz.
Email subject: Relationship Officer.
The application deadline: February 2, 2025.
