Overview

Job Title: Sales and Reservation Agent

Work location: Arusha

Excellent Guides Tours & Safaris

 

Set out on an unforgettable experience with Excellent Guides Safari, situated in Arusha, Tanzania’s tourism capital.

We’re hiring! Sales and Reservations Agent (Arusha Office)

Are you a customer-focused individual with a passion for travel and a sales background? We are searching for a Sales and Reservations Agent to join our team in Arusha! If you enjoy assisting international clients in planning their dream travels and thrive in a fast-paced workplace, we want to hear from you.

What We Are Looking For:

Education and Language:

  • A fluent in English (spoken and written): You will communicate with international clients on a daily basis, so crystal-clear English is required.
  • A diploma or Degree: Experience in tourism, business, hospitality, marketing, or a similar profession is preferred but not essential.

 

Experience: of Work:

  • Customer Service Expert: A minimum of one year of experience in customer service, reservations, sales, or hospitality is desired.
  • Travel Industry Experience: Previous work with a travel agency, hotel, or tour operator will give you a major advantage.

 

The Technical and Communication Skills:

Tech-Comfortable: You should be familiar with:

  • Email communication.
  • Google Docs and Sheets.
  • Zoom or other video-calling tools.
  • Software-savvy (bonus!): Experience with CRM, booking systems, or reservation software will help you stand out.
  • Computer Literate: The majority of your everyday work will be performed on a computer or laptop, therefore comfort and efficiency are essential.
  • Excellent communicator. Your verbal communication should be straightforward, with a consistently pleasant and professional tone.

 

Are you ready to join our team?

If you meet these requirements and are interested about the possibility to contribute to a rising travel firm in Arusha, we invite you to apply!