Overview

Job Title: Senior Systems Administrator

Work location: Dar es Salaam

SICPA

 

 

The SICPA is a reputable global provider of security inks, as well as secure identification, traceability, and authentication services.

IT Service Engineer – System Administrator

 

 

The position’s purpose is to:

  • To provide first- and second-level technical assistance to guarantee that the solution operates efficiently and effectively.
  • To perform daily maintenance, troubleshooting, and technical support in accordance with established processes.
  • Become the principal point of contact for the business unit’s internal and external clients. Maintain servers and applications; test, release, and deploy applications; support other Field Operations Technicians; and respond to technical inquiries.

 

The Role:

  • We provide IT system administration support to our clients and operations.
  • To manage systems that run applications and databases, including storage, monitoring, and backup duties.
  • Implement solutions and systems with industry-standard technologies (Puppet, Nagios, Splunk).
  • To perform security maintenance on the system in accordance with the company’s global policy.
  • To maintain the CMDB for all IT-related objects.
  • To configure and use the solution monitoring tools.
  • To collaborate with global teams around the world.
  • To report system health and escalate issues as appropriate.
  • To maintain the DRP location and assist with SLA enforcement of the solution.
  • To manage the IT vendor contracts.
  • Carry out/ perform capacity planning, system patching, and backups.

 

The Profile:

  • More than three (3+) years of system administration experience is necessary.
  • The background in providing production-level services, such as data centers or client consulting services.
  • The  experience in operating system administration, particularly RHEL, Windows Server, and Client.
  • An experienced SAN and network administrator with knowledge in provisioning, implementing, and supporting environments.
  • Experienced system architectural design with emphasis on resource calculation, high availability, and security and administration complexity.
  • The experience using virtualization technology (VMware).
  • The LDAP, user and administrator access and management.
  • Understanding of ITIL and system administration best practices.
  • The RedHat Certification is strongly desirable.
  • The CISCO, Automation, and Containerization certifications are advantageous.
  • A bachelor’s degree in computer science (or a related technical degree).

 

 

The Language skills:

  • Fluent in both English and the native language.
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