Overview

Job Title: Social Media Moderator

Job location: Dar es Salaam

Girl Effect

 

 

About us:

A global nonprofit organization called Girl Effect creates media that women need, want, and trust. Our programming, which includes chatbots, chat programs, TV dramas, and tech, assists teenage females in Asia and Africa in making decisions and making changes in their life.

By providing information and addressing concerns on relationships, education, health, and nutrition, we establish safe places for girls and give them the tools they need to challenge preconceived notions about what is “for a girl.”

We have 50 million people within our reach. Additionally, we’re reaching girls at scale using technology so that they can all choose to take charge of their bodies, health, education, and livelihood.

Because when a girl discovers that she has the ability to make decisions that alter her life, it encourages others to follow in her footsteps. She sets off a chain reaction that affects her nation, neighborhood, and family.

 

The Girl Effect is that.

The Name/ Brand.

Tujibebe is a youth brand focused on mobile devices that gives young Tanzanian girls the knowledge and motivation they need to make decisions about their health, education, and way of life. These decisions can range from starting a small business and saving money to speaking up about health issues, getting regular vaccinations, and receiving early childhood development education.

Tujibebe, which translates to “let’s lift ourselves up, together” in Swahili, unites young people to overcome obstacles in life and fulfill their goals.

Girls can participate with Tujibebe’s material online through interactive audio stories, digital channels, radio dramas, and radio chat shows, regardless of whether they own or borrow a mobile phone. We have an Interactive Voice Response (IVR) line with motivational stories, recommendations from female entrepreneurs, and quizzes. Vodacom, Tanzania’s largest network operator, offers free calls to girls.

To help our team, we are looking for a proactive and extremely innovative thinker. As part of this role, you will assist the creative team by developing strategies for weekly or monthly social media content and managing material on Tujibebe’s digital media platforms, both present and future (Facebook, Instagram).

The purpose of this supportive position in our creative department is to assist the team in continuously improving the exposure of the Tujibebe Brand on all of our social media channels. Your main objective is to assist Tujibebe’s creative team in maintaining daily audience engagement by regulating content that is in line with the brand’s values, voice, and desired social and behavioral consequences. By doing this, you will contribute significantly to the expansion of the brand’s influence, loyalty, and reach.

A candidate with prior experience managing or moderating social media platforms would be excellent. You have to be a great communicator, but you also need to be accountable and have great time management skills.

 

 

What You’re Going to Do

  • Oversees and reacts to interactions and remarks on every social media channel used by Tujibebe.
  • Creates and composes copy for Tujibebe’s weekly reposts and tale pieces.
    collaborates closely with the safeguarding manager to create template comments, screen comments, and gather testimonials and feedback.
  • Attends monthly moderation sessions and reports any issues about moderation to the Safeguarding Manager.
  • Plans and coordinates Tujibebe’s social media schedule and, with the help of the Digital AdOps team, posts promotional content.
  • Makes certain that Tujibebe’s online presence—on Facebook, Instagram, and IVR—stays constant and active.
  • Collaborates closely with the Evidence and Insights team to assemble and compile reports on social media campaigns.
  • Helps the creative team by coming up with fresh ideas that Tujibebe’s social media users can embrace.
  • Writes captivating and eloquent captions for the Tujibebe social media posts.

 

 

Anticipated Dedication/ Expected Commitment:

  • It is anticipated that the assignment would take around a year to complete.
  • It is anticipated that the consultant will work on this for up to twenty hours every week.
  • The consultant will be working for the company from November 2024 through September 2025 at the latest.

 

Location: Tanzania will be the consultant’s base of operations.

 

Supervisory/ Management:

  • The Digital and Production Manager will be the consultant’s main point of contact.
  • The reports and materials must be written in English.
  • Before any money is transferred, the contract supervisor must approve each deliverable that the agency submits.

 

 

Estimated Timelines:

  • Publication date of terms of reference: September 12, 2024.
  • Response deadline: September 25, 2024.
  • October: contracting, briefing, and consultant selection.

 

The start date: November 1, 2024

 

 

Competencies, Information (Knowledge), and Background (Experience):

  • A minimum of one to two years of verified experience in a relevant capacity, such as social media coordinating, or as a social media moderator.
  • Your ability to operate in a fast-paced, interesting atmosphere with people who are dynamic and exciting will be demonstrated as you seek to increase the Tujibebe Brand’s social media visibility.
  • Adaptability. possess the ability to adapt to change and take on new experiences in a world where trends change every day.
  • Good communicator who can synthesize and interact politely, youthfully, and orderly with the audience while adhering to modern lingo and communication trends.
  • Dedication to the goals and ideals of Girl Effect as well as to maximizing girls’ potential.
  • Exceptionally imaginative and analytically strong.
  • Outstanding writing, editing, and proofreading abilities in Swahili.
  • A proactive social media moderator with expertise in creating and implementing content strategies, campaigns for young audiences, particularly Tanzanian girls from low- to middle-class families, and assessing and implementing social media trend dynamics.
  • You’ve demonstrated the ability to produce interesting and captivating material with a youthful tone and voice that conveys important themes.
  • Experience producing behavior-changing and health-related information in the sexual domains.
  • It would be extremely beneficial to have campaigns for ECD, routine immunization, HPV uptake, reproductive health and rights, and economic empowerment.
  • Fervently committed to improving the lives of young girls and women.
  • Knowledge of digital and fundamental safety is advantageous.

 

 

Submission of Proposal:

If you’re interested, your proposal (no more than five pages) should address the following:

  • Your comprehension of the brief and the reasons you believe you are qualified to offer advice on this CV/credentials.
  • Provide links to prior projects if you have any relevant job experience from the past.
  • List no fewer than three references that illustrate the extent and size of comparable assignments.
  • Cost breakdown in TZS, including all necessary taxes and additional costs that are clearly marked. For the desired deliverables, consultants should include their suggested fixed price or their hourly or daily billing rate.
  • Each appropriate tax should have its own quote.
  • The bidder is required to show in their proposal that they have read and comprehended the requirements outlined in the tender documents and that they will fulfill the assessment criteria.

 

Any expenses incurred in the preparation, submission, or negotiation of the award or contract are not the responsibility of GE. All items and/or paperwork that are provided will belong to and be owned by GE.

The proposal will be valid for ninety days following the date of the bid closing.

Criteria for Evaluation:

The following is a list of the standards by which proposals will be judged.

 

Technical Assessment:

  • 20% goes toward experience and qualifications listed in your resume or credentials.
  • Demonstrates relevant experience by completing comparable work with pertinent agencies or organizations in the past (20%).
  • 10% have geographic experience in Tanzania.
  • Proof of at least three reachable references (20%).

 

Assessment of Finances:

  • 30% is the suggested budget split and value for money.

 

 

Tax

  • The Tanzanian tax authorities want Girl Effect to make sure that VAT is applied where appropriate and to withhold taxes on service contract payments. When drafting their proposals, applicants are encouraged to make sure they fully comprehend their tax situation in relation to certain aspects of Tanzanian tax law.

 

Copyright:

  • Any and all materials or papers resulting from this consulting engagement will always belong to Girl Effect.

 

 

Notice:

GE retains the right to decide the process’s structure, the number of people who will be shortlisted, to withdraw from the proposal process, to alter this schedule at any time without prior notice, and to withdraw this tender at any time without having to pay compensation to any parties involved. GE will notify the lone winning applicant or applicants). Following will be the discussion and contract signing process with the selected candidate or applicants.

Please be aware that only proposals sent to suppliers@girleffect.org and through the application procedure provided in the TOR will be considered for evaluation.

 

 

Safeguarding:

It might be necessary for you to perform safeguarding audits. It will be required of the chosen candidate to follow our data protection and safeguarding guidelines. The executive summary of our safeguarding policy is available at this link, and we strongly advise you to read and comprehend it. Any kind of violence toward beneficiaries, employees, or children is not tolerated at all.

 

Equitable Prospects/ Equal Opportunities:

In terms of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender, gender identity, or expression, Girl Effect is dedicated to equal opportunity. Being an equal opportunity employer makes us proud.

 

Our goal is to create an organization that actively engages with and is more representative of the communities we serve. In order to do this, companies that provide consulting services and people from a variety of backgrounds—professional, intellectual, and cultural—will be given appropriate consideration.

How to fill out an application

By September 25, 2024, please send an email proposal to suppliers@girleffect.org with the subject line “Social Media Moderator-Tanzania” in order to be considered for this opportunity.

To apply for this job email your details to suppliers@girleffect.org.