Overview

Job Title: Teller

Job location: Mwanza

Stanbic Bank

 

 

The Stanbic Bank Tanzania is a member of the Standard Bank Group of South Africa. It was founded in May 1995 when the Standard Bank Group bought Meridien Biao Bank Tanzania Limited.

 

The Job Description:

We’re looking for a courteous and professional Teller to join our Mwanza branch. As a Teller, you will represent our bank by delivering excellent client service and accurately executing financial transactions. This position is perfect for detail-oriented individuals who appreciate working in a fast-paced workplace and are passionate about assisting customers with their banking requirements.

 

  • Process numerous financial transactions, such as deposits, withdrawals, and loan payments.
  • To verify customer identification and keep account information confidential.
  • To balance cash drawers and keep precise records of all transactions.
  • Customers should be encouraged to buy and use bank products and services.
  • To respond to consumer requests and address issues on a timely basis.
  • Adhere to all bank rules, procedures, and regulatory requirements.
  • To collaborate with teammates to guarantee smooth operations and a positive customer experience.
  • To assist with administrative and special initiatives as needed.

 

The Qualifications:

  • A bachelor’s degree in commerce, finance, or a similar field.
  • A strong cash management and basic math skills.
  • Knowledge of computer systems and financial software.
  • Outstanding customer service and communication abilities.
  • The problem-solving skills and the ability to operate effectively under pressure.
  • The previous experience in banking or customer service is preferred.
  • The knowledge of banking products and services is beneficial.
  • The ability to work flexible hours, including weekends and holidays, as needed.
  • A fluency in English and Swahili is preferred.

 

The Behavioral Competencies:

  • Adopting Practical Approaches.
  • Articulating information.
  • Examining information.
  • Exploring Possibilities.
  • The procedures are as follows.
  • Generating ideas.
  • Making decisions.
  • Managing tasks.
  • Creating output.
  • Providing insights.
  • Understanding people.
  • Upholding standards.

 

The Technical Competencies:

  • The application and Submission Verification (Business Banking).
  • Banking process and procedures.
  • Customer Acceptance and Review (Consumer Banking).
  • Customer Understanding (Consumer Banking).
  • Processing.
  • Product knowledge (Consumer banking).

 

 

Please keep in mind that all of our recruitment processes are in accordance with local laws and regulations. We will never ask for money or any other form of payment as part of our recruitment process. If you are experiencing this, please call our Fraud line at +27 800222050 or TransactionFraudOpsSA@standardbank.co.za.

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